UX Research Consultants
Certified Human Centered Design Professional (HCD-Net)
Panel of Human Centered Design Credentials Committee
Has worked as a UX Team Lead at Sony Electronics Inc. for 6 years. Experienced over 200 UX/CX Projects in 4 countries.
His project has reduced customer call rate by 21.4% and saved support costs by $1.6 million.
Has lived in United States, Japan, China, and Taiwan. Speaks and understand 3 different languages, English, Japanese, and Chinese.
UX Design Consultants
Linguistic Experience Consultants
He has a Master of Linguistics from San Diego State University, and currently based in China. He has 10 years experience working in a localization team responsible for software localization in nearly 40 different languages.
He has also lived and worked previously in the U.S. and Germany. Edison speaks Indonesian, English, Mandarin, and Japanese.